16 years of experience in enabling organisations to obtain maximum value

Information Security Management

An information security management system aims to preserve the confidentiality, integrity and availability of information by applying a risk management process ultimately giving confidence to a wide range of interested parties that risks associated with the protection of information are being adequately managed.

Could you benefit from:

  • Protection of organisational assets
  • Maintenance of market share
  • Increased market share
  • Protection of your organisations brand and reputation
  • Increased compliance with legislation
  • Increased compliance with regulation
  • Improved risk management and organisational understanding
  • Focussed allocation of resource

Contact us to see how through the adoption of a best practice management system can enable your organisation to realise the above benefits.

Business Continuity Management

Mile House Consulting has unparalleled experience of assisting organisations reduce risk to critical IT infrastructure and non-IT resources as well as developing and exercising an appropriate response if the unexpected does occur.

All organisations suffer from disruption from time to time. The ability to understand what is important, protect assets to ensure critical service delivery and plan a response for major disruptions is fast becoming a key aspect of organisational success.

From a cyber-security perspective, it is now believed to be a matter of when, not if, an organisation will be affected. The ability to respond appropriately will assist an organisation in achieving its strategic objectives.

Implemented correctly, a business continuity management system aims to ensure effective incident management and the timely recovery of critical assets, activities and product/service delivery, thereby protecting the organisation from a range of adverse financial and non-financial impacts.

Contact us to discuss how we can help your organisation benefit from the adoption of best practice business continuity management.

Cyber Security Management

The Cyber Essentials scheme has been developed by Government and industry to fulfil two functions.

1) It provides a clear statement of the basic controls all organisations should implement to mitigate the risk from common internet based threats, within the context of the Government’s 10 Steps to Cyber Security.

2) Through the Assurance Framework it offers a mechanism for organisations to demonstrate to customers, investors, insurers and others that they have taken these essential precautions.

Cyber Essentials offers a sound foundation of basic hygiene measures that all types of organisations can implement and potentially build upon. Government believes that implementing these measures can significantly reduce an organisation's vulnerability. However, it does not offer a silver bullet to remove all cyber security risk; for example, it is not designed to address more advanced, targeted attacks and hence organisations facing these threats will need to implement additional measures as part of their security strategy.

Quality Management

Mile House Consulting have enabled multiple organisations benefit from the adoption of a best practice, appropriate, quality management system resulting in increased organisational performance

Could you benefit from:

  • Increased quality of service delivery
  • Increased product quality
  • Cost reduction
  • Increased customer satisfaction
  • Increased sales
  • Reduction in customer dissatisfaction
  • Protection of brand and reputation
  • Increased margin

Best practice quality management promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system. The aim being to enhance customer satisfaction by meeting customer requirements.

Understanding and managing interrelated processes as a system contributes to the organisations effectiveness and efficiency in achieving its intended results. This approach enables organisations to control the interrelationships and interdependencies among the processes of the system, so that the overall performance of the organisation is improved.

Focussing on a continual improvement philosophy, the process approach involves the systematic definition and management of processes, and their interactions, enabling organisations to achieve their intended outcomes and strategic objectives.